ResourceOne Fundraising Group – Account Executive

The Account Executive exhibits smart thinking that reflects client objectives, has an aptitude for written and verbal communications, attention to detail, and the ability to interface with other agency departments for the benefit of the client.

Essential Functions

Account Management

  • Oversees and executes the day-to-day responsibilities associated with a client’s direct response fundraising program
  • Demonstrates a solid knowledge of CRM, Digital, Data, and Direct Response Marketing as well as knowledge of the client’s programs
  • Participates in annual planning, budget, and project meetings for assigned clients
  • Provides guidance and recommendations for each account to identify what and how short- and long-term needs may be met.
  • Develops long-term strategic plans designed to ensure client satisfaction by identifying client issues, market challenges/opportunities and developing new and unique solutions to meet client objectives
  • Assists Account Supervisor and Account Director in preparation of annual and seasonal marketing plans, results reviews, QBR’s, and other client presentations
  • Provides Account Supervisor with documentation for pricing worksheets and billing
  • Builds and maintains VP and C-level relationships with clients to understand client goals and objectives
  • Performs day-to-day administrative tasks such as maintaining information files and processing paperwork including postage requests and purchase orders

Project Management

  • Oversees direct response fundraising projects from launch through completion to ensure accurate and timely delivery of a defined scope of work
  • Manages all project elements, including the critical path, budgets, timelines, scopes of work, contact reports, and project implementations
  • Requests production timelines for each project and distributes internally
  • Requests quotes for all direct mail projects; includes all print material (including print methods), data processing, bindery and mail shop requirements
  • Keeps Account Supervisor up-to-date on projects, solicits input, and identifies opportunities for busines improvement

Creative Development

  • Serves as point of contact for providing files to client for review and approval. Communicates all changes to applicable parties
  • Approves key client creative prior to initial client review
  • Oversees the review and approval of initial copy and creative concepts print and/or digital proofs, laser sign-offs and live digital test sends, releasing art to production and handling inspection and distribution of client samples
  • Performs quality control measures including, but not limited to: package mockups and proofreading, review of print proofs,.  Communicates all changes to applicable parties

Data & Analytics

  • Creates data processing instructions for direct mail projects; maintains all documents and data files for each client’s program
  • Interprets data and creates mail matrices for direct mail projects, ensuring all key team members have access to and clarity of campaign specifics
  • Performs quality control measures including, but not limited to: data counts and dumps, personalization and insertion sign-offs.  Communicates all changes to applicable parties
  • Assists Account Supervisor with regular campaign analysis and reporting duties
  • Oversees the development and delivery of client QBR’s and other milestone reporting

Other Duties/Responsibilities

As assigned and/or requested by senior management

Required Skills & Abilities

  • Knowledge of direct response marketing and/or fundraising
  • Exemplary attention to detail
  • Strong written and verbal communication skills
  • Ability to handle multiple projects; a resourceful self-starter who can take initiative and follow through on projects from concept to completion
  • Proficiency with Microsoft Word, Excel and PowerPoint and basic understanding of analytics

Education & Experience

  • Bachelor’s degree (B.A. or B.S.) or equivalent from accredited college or university
  • 2-3+ years of direct response marketing and/or fundraising experience
  • 2-3+ years account management experience
  • Proven track record of building trust-based, consultative client relationships
  • Formal or informal project management experience a plus
  • Agency experience preferred, startup experience a plus

ResourceOne Fundraising Group is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Category: Client services
Job Type: Full Time
Job Location: Anywhere

Apply for this position

Allowed Type(s): .pdf, .doc, .docx

Sign up for Moore updates